Benefits & Leave Administration Analyst

The City of Gresham’s Human Resources (HR) team has a current opening for a Senior HR Analyst to join our team!   This role is responsible for administering employee benefits, leaves, benefits compliance reporting and the employee retirement program.

What you will get to do:

  • Provide benefits education and customer service: Conduct new hire benefit education sessions; answer questions related to benefits; send escalated issues to carriers and/or our benefits consultant/broker; and coordinate training related to all benefit, wellness and retirement programs.
  • Protected leave administration: Process and administer protected leaves for employees including FMLA, ADA, Short-term and Long-term disability; and communicate leave status updates, needs and responsibilities with all stakeholders to include payroll, managers and employees.
  • Benefit records maintenance: Maintain benefit records for all employees annually during open enrollment and routinely for employee qualifying events such as new hires, new benefits, family status changes, and all related plan activities; analyze enrollment data regularly to ensure accuracy. There is a systems component to this that requires entry, migration to an employee self-service portal and communication to the various insurance carriers.
  • Benefit compliance: Ensure benefit compliance by posting plan documents and legal notices; provide Medicare Part D creditable coverage reports and letters; remain knowledgeable and current on compliance requirements, especially for self-funded plans; conduct an annual HRA VEBA vote providing notice on how PTO will be paid out at separation for a designated employee group; track and identify Affordable Care Act (ACA) eligibility and process 1094 and 1095 reporting; ensure plans, programs and policies are in compliance with federal, state, and local regulatory requirements; and administer monthly billing of all benefit programs including reporting and cost breakdowns. An immediate project will involve coordinating with Payroll on the implementation of the upcoming Oregon Paid Leave law.
  • Plan design and renewal: Use consultant advice and knowledge of current benefits marketplace and the City’s populations, policies, and collective bargaining agreements to make recommendations about changes in benefits program and/or whether to accept proposed vendor changes.

Qualities we are looking for:

  • Planning, organization, prioritization: Applies thoroughness in accomplishing tasks through concern for all areas involved; monitors and checks detailed information and work product; and plans, organizes, and prioritizes time and resources efficiently.
  • Customer focused: Demonstrates sincere concern and interest in customer needs and responds in a timely and thorough manner to phone calls, voicemails, e-mails, and other modes of communication.
  • Problem solving and decision making: Defines issues, problems and opportunities, generates different courses of action, evaluates the constraints and risks associated with each course of action identified and selects the viable option in order to address problems and/or identify opportunities.
  • Maintains confidentiality:  Recognizes confidential and sensitive information/situations and ensures information and/or circumstances are kept protected, secure and private.
  • Technology savvy: Knowledgeable or capable of being a quick study on a variety of software programs, systems, and technology communication platforms to enter and extract data and information for reporting and/or responding to inquiries.
  • Effective written and verbal communication skills: Relays all pertinent information to provide clarity and ensures information is understood; considers the impact of written and verbal communications and ensures communication is thoughtful, focused, professional, tactful and personalized.
  • Public speaking: Prepares meaningful, thorough and educational presentations supported with written materials and/or visual tools for in person and/or virtual sessions.
  • Team Player:  Actively contributes and collaborates with the Human Resources team to complete tasks, meet goals and/or manage projects; exhibits concern for team members and seeks ways to add value to team success.

Minimum Qualifications

  • Bachelor’s degree in public administration, business administration, human resources management, or a related field  (AND)
  • Three (3) years of professional experience in an area directly related to healthcare and benefits, and leave administration


  • Associate’s degree in a related field (AND)
  • Five (5) years of professional experience in an area directly related to healthcare and benefits, and leave administration.


  • High School Diploma or GED (AND)
  • Seven (7) years of professional experience in an area directly related to healthcare and benefits, and leave administration.

Preferred Qualifications:

  • Professional certification in Human Resources (including but not limited to: CEBS from IFEBP; CCP and CBP from WorldatWork; PHR/SPHR from HRCI; SHRM-CP or SHRM-SCP)
  • Previous experience working with self-insured benefits programs in a unionized workplace

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(971) 940-9567