Compensation Program Manager

Job Title: Compensation Program Manager
Department: HR
Job Region: Store Support – Portland
Reports-To: Director of Benefits and Compensation
Exemption Status (typically): Exempt
Requirements: As a retail grocer, we operate 7 days/week and 365 days/year and as such work in support of our stores may include evening and weekend hours per the needs of the business. Valid Driver License and vehicle required, with ability to travel regularly to store locations, trade shows / events and/or other off-site locations throughout the United States / local region.

About us: New Seasons Market began in 2000 when three families got together to open a neighborhood market, a place where local communities can come together to connect with where their food comes from. A friendly, inviting place that honors its region’s farmers, ranchers, growers and makers—helping them prosper for generations to come. Over the years, our community has grown, but our goal is still the same: to build community through good food.

About the role: Provides compensation analysis and support across the organization in all regions. Works directly to support the overall direction, development and execution of compensation programs and philosophy. Demonstrates commitment to a compensation philosophy that helps to ensure New Seasons Market and New Leaf Community Markets offer competitive benefits and compensation in all regions. This is a management position. You are responsible for providing leadership in line with company values and promoting a positive and progressive work environment in alignment with our company mission, vision values and policies.

General Requirements:

  • Understands and models our company culture. Acts as a steward of company resources, mission, vision and values. Promotes sustainable business practices.
    Embraces an agile work environment and guides others through change and continuous improvement.
    Builds community within and outside of New Seasons Market and New Leaf Community Markets. Works in stores and other offsite events and locations as needed to support our core business and community.
    Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome.
    Demonstrates ability to manage own time and models a flexible work style. Shifts tasks as priorities and circumstances change based on needs and conditions of department. Creative with problem-solving and is solutions-oriented.
    Utilizes strategic thinking, data and industry knowledge, and calculated risk-taking to create competitive advantage.
    Understands group dynamics in order to foster a positive and collaborative work environment. Develops strong and engaged teams and internal partnerships.
    Plans for the future by setting clear and attainable goals.
    Communication style is confident, informative, adaptive to different styles and effective.
    Gives and receives feedback in a constructive manner demonstrating company Speak Up culture. Responds to feedback in order to improve performance.
    Maintains confidentiality and exercise good judgment around sensitive information.
    Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store and office cleanliness, maintains equipment.
    Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities.

Position Responsibilities:

  • Analyzes and reports compensation data to HR leadership, hiring managers and others as needed for wage and wage scale adjustments, pricing newly created positions, effective budgeting and compliance with compensation guidelines and federal and regional compensation laws.
    Manages company wage scales, including providing updated wage posters to specific locations as needed.
    Supports hiring managers in the administration of compensation, providing thoughtful and analytical guidance on wage increases and adjustments.
    Performs job evaluations and comparisons to determine appropriate compensation and salary level placement based on established wage and salary scales.
    Works with the Recruiting Manager on creation and development of new job descriptions, including collecting and analyzing market data for job pricing of new or upgraded positions.
    Consults with hiring managers on the development of job descriptions and pre-comp work related to the creation of new positions and/or updating of existing positions.
    Works with HR leadership to conducts annual staff compensation analysis and develops recommendations for leadership on any change in compensation strategy.
    Manages the Acorn Fund program and annual valuation statements.
    Manages the communication, review and implementation of the bonus plan program in partnership with Finance team.
    Coordinates internally developed staff welfare programs, such as the Community Loan Fund and PTO Donation programs.
    Pulls recurring reports from the HRIS system and works them into presentable manner for leadership, such as turnover reports, diversity reporting, and the HR Scorecard.
    Runs and files the annual EEOC report.
    Responds to unemployment claim requests for Store Support.
    Electronically files paperwork and supports location-level administrators with paperless filing program questions.
    Responds to inquiries in the benefits email inbox and benefits phone line from staff and vendors.
    Supports HR leadership on special projects.
    Maintains awareness of current HR projects and may support projects outside of daily scope of work.
    Maintains confidentiality of all personnel information.
    Tools and Equipment Used (not all inclusive): This position works with standard office equipment. May be required to use the following tools and equipment when working in stores or offsite; baler, hand truck, POS, industrial kitchen equipment (i.e. blast chiller, grill, knives/blades, oven, grills, scales, etc.) and basic housekeeping / janitorial items.
    This position works consistently at a light work level and may be asked to work on occasion at a medium or heavy work level when supporting stores or other offsite events. Frequently required to sit, walk, reach and grasp. Occasionally required to be on feet with a mix of standing and walking throughout shift. Up to occasionally, dependent on location, required to climb stairs, step stool and /or ladders.
    Performs other tasks and duties as assigned.

This job description is not meant to be an all-inclusive list of duties, responsibilities and requirements, but constitutes a general definition of the position’s scope and function within our company. New Seasons Market / New Leaf Community Markers reserves the right to amend and change duties, responsibilities, and requirements to meet changing industry or business needs as necessary.

What you Bring as a Candidate:

  • Minimum of 3 – 5 years of experience required.
    Previous food and/or grocery specific industry experience preferred. Experience in a multi-unit, high growth retail or similar environment required.
    Knowledge of Compensation and Benefits programs and/or previous HR Generalist experience required.
    Previous program specialist or management level experience required.
    Bachelor’s Degree in Human Resources, Business Administration or related fields required, however relevant work experience in lieu of formal education is acceptable.
    Mid to high-level proficiency with MS Office. Strong working knowledge of HRIS software programs / platforms required. Skills to learn new computer programs and systems.
    Certified Employee Benefits Specialist (CEBS), Certified Compensation Professional (CCP) and/or relevant SHRM certifications a bonus.
    Excellent interpersonal skills, including tact and diplomacy, to collaborate, negotiate and communicate effectively and professionally with cross-functional partners at all levels in the company.
    Demonstrated leadership skills with problem-solving, project management and execution of initiatives across multiple locations and regions.
    Proven experience driving and executing strategic initiatives, policies, programs and projects that achieve measurable business results.

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