Employee and Labor Relations Analyst
This is a full-time, regular, exempt position. The schedule for this position is M-F, 8:00 am to 5:00 pm.
- Provide accurate, timely and reliable employee relations consultation to employees, managers, and supervisors. Advise management and employees on disciplinary actions, performance problems, productivity, and other issues to resolve conflicts. Oversee and/or conduct investigations and fact finding regarding complaints by interviewing involved individuals, gathering related documents, and making recommendations. Establish and maintain relationships with managers to stay abreast of current and future employee relations issues to help prevent or reconcile potential employee relation problems.
- Provide labor relations consultation to employees, supervisors, managers and union leadership. Work with employees and union leadership to interpret and implement various City labor contract provisions. Oversee and provide management of grievances through complete process to resolution. Participate in labor negotiations for various City bargaining units. Research information, provide technical assistance and data, draft contract language, and serve as an active participant on labor negotiations teams. Draft memoranda of understanding and related documents.
- Assist with the development and deployment of department projects and initiatives, such as performance management systems, HR-related trainings, employment policies, or other initiatives as assigned.
- Perform related duties and responsibilities as required.
Experience and Education
- Minimum of five (5) years of high-level employee and labor relations experience, including working directly with employees, supervisory staff and unions on informal coaching, corrective actions, discipline, investigations, and grievance management;
- Labor negotiations experience and experience in a multi-union, public sector environment is highly desirable.
- Bachelor’s Degree from an accredited college or university with major course work in human resources, public administration.
- Equivalent combinations of education and experience may be considered.
- Intermediate skills in Microsoft Outlook, Word, Excel, and PowerPoint.
- Experience with database software and automated HR/Payroll systems are desirable e.g. Workday
Required Licenses and/or Certifications
- Human Resources certification (e.g. IPMA-CP, IPMA-CS, NPELRA CLRP, PHR, or SPHR) is desirable.
- Operational characteristics, services and activities of employee and labor relations
- Principles and techniques related to employee and labor relations
- Collective bargaining laws, procedures and practices
- Pertinent federal, state and local laws and ordinances that pertain to employee and labor relations
- Principles and implementation methods of employment policies
- Investigative and analytical techniques, procedures and requirements
- Techniques and methods for effective training of human resources fundamentals
- Modern office procedures, methods and computer equipment
- Use of personal computers and basic software
- Provide employee relations consultation and respond to requests for information and assistance from employees, supervisors, unions, and managers in a professional and confidential manner
- Effectively resolve employee/management disputes involving both represented and non-represented employees
- Effectively oversee high-level grievances and investigations
- Research and provide management-level analysis of issues and develop potential solutions; work collaboratively to identify and implement resolutions
- Effectively negotiate, interpret, implement, and oversee labor contracts and assist with arbitration with a variety of unions
- Create, update and interpret HR policies and procedures as they relate to laws, and/or union contracts
- Develop and effectively deliver HR-related training programs for delivery throughout the organization on an ongoing basis
- Work with team members to ensure compliance with pertinent federal, state and local laws, regulations and ordinances
- Strive for and promote inclusiveness of diverse backgrounds and perspectives in all areas of human resources and the organization
- Communicate clearly and effectively, both orally and in writing
- Exercise exemplary judgment and maintain a high degree of confidentiality, and maintain professional demeanor and composure in stressful or confrontational situations
- Manage or participate in projects that support the business and work plans of the Human Resources department
- Operate a personal computer and appropriate software
- Work in a manner consistent with the City of Vancouver’s Operating Principles
- Work and act as a team player in all interactions with other City employees
- Provide a high level of customer service and compassion at all times
- Project and maintain a positive image with those contacted in the course of work
- Develop and maintain collaborative and respectful working relationships with team members and others
- Consistently provide exceptional quality service and work products
- Maintain regular and dependable attendance
This position is subject to successful completion of a pre-employment reference check and a criminal background check.
Job Posting End Date
Open Until Filled