Employee & Labor Relations Program Manager

Employee & Labor Relations Program Manager

Human Resources Department



Salary Range:  $82,467 – $108,522 annually.

Starting salary is $82,467 – $100,334 (depending upon qualifications).

Full-time, exempt position plus full benefits package.

The closing date for this position is 11:59 p.m., Monday, May 24, 2021.


Hiring a workforce that reflects the diverse community we serve is essential to delivering exceptional City services and programs. The City of Hillsboro is committed to creating and supporting an inclusive and welcoming environment for all employees to thrive. We value, respect, and empower employees as unique individuals with authentic voices and diverse ideas.


At the City of Hillsboro we believe that people are the single most important asset to any organization. People share the stories, communicate the passion, and deliver the services that impact entire communities. The City of Hillsboro’s Human Resources department is thrilled to announce a new search for an HR leader whose focus will be on supporting our organization through taking care of its most important asset – our employees!  If you are a helper at heart, and you are committed to pursuing equitable, creative, thoughtful solutions for employees and our City, then we want you on our team!



The Employee & Labor Relations Program Manager is an integral member of a talented, dedicated full-service HR department. This position provides leadership over a program that prioritizes collaborative solutions for all parties. The ultimate goal is cultivating an inclusive culture and equitable outcomes for employees to provide exceptional services to our community.

We are looking for an HR Expert to champion a work culture where all voices, especially underrepresented employees, are heard and supported. Expertise and past success in labor and employee relations will be essential to assisting, guiding, and supporting the organization and its stakeholders. This position requires you to lead with expert knowledge, and balance a strategic eye with empathy as a policy and contract manager, negotiator, consultant and trusted advisor in Employee and Labor Relations matters. Strategic eye with empathy as a policy and contract manager, negotiator, consultant and trusted advisor in Employee and Labor Relations matters.



About the Job:

A day in the life of the Employee & Labor Relations Program Manager is fun, busy, and rewarding! Here are some things you will find yourself accomplishing…


  • Leading and/or co-leading management’s negotiation team in mid-term and/or successor agreement negotiations with our Police and Fire labor partners, including development and implementation of negotiation strategy; identification of relevant operational issues, conducting analysis, preparing policy briefing documents, maintaining a communication strategy for obtaining input and direction and building trust and maintaining a respectful, positive, productive relationship;
  • Developing and implementing a proactive employee and labor relations outreach program to engage and build positive relationships with all employees and supervisors recognizing that historically underrepresented staff utilize HR much less, and building an engagement strategy to specifically engage underrepresented staff;
  • Analysis of highly complex issues related to contract or policy interpretation in situations for which there may be no precedent;
  • Taking an active leadership role to operationalize equity in the employee and labor relations program and services; examples include working collaboratively with the City’s equity consultant with the goal of reducing/removing unintentional negative impacts and disparate outcomes for employees of color and other diverse backgrounds;
  • Conducting investigations regarding harassment, discrimination, retaliation, ethics, EEO complaints, and other possible policy violations, assisting in implementing recommended actions; and partnering with the City employment attorney, department director, manager/supervisor during workplace investigations;
  • Supervising, sharing knowledge and mentoring direct report(s) while serving as a resource to managers and employees;
  • Supporting the City’s culture of innovation and continuous improvement by collaborating with other HR team members and City partners to create more efficient and better outcomes for our diverse community;
  • Coaching management on investigation, corrective action, grievance, conflict resolution and arbitration processes and collaborating with the Learning & Development team to implement workshops and other training tools, resources and materials;
  • Drafting a variety of critical documents related to performance and conduct management, investigations, policies, etc.;
  • Interpreting and administering City of Hillsboro policies, federal/state/local employment laws, and collective bargaining agreements.


Demonstrated Skills:

Cultural competency, exceptional interpersonal and leadership skills, and the ability to effectively communicate and build trusting, productive relationships with stakeholders of a variety of diversity dimensions will be essential to success in this role. Experience developing workplace culture centered around equitable and inclusive outcomes, self-awareness, willingness to receive feedback, and a high degree of emotional intelligence are essential. Proven and extensive experience in contract negotiations and administration, EEO investigations, performance management, corrective action, workplace conflict resolution, mediation/arbitration, and policy interpretation is a must.


Ability to:

  • Conduct research, organize, and analyze information from a variety of sources and form sound recommendations based on review and findings, strategically weighing benefits and risks of proposed actions;
  • Distill complex information into a concise and understandable manner;
  • Assist Citywide efforts in identifying structural and cultural racism at organizational and departmental levels;
  • Utilize an equity lens to center employee needs and experiences;
  • Manage by servant leadership principles – foster a team environment of delegated authority (where appropriate), growth & development, support, collaboration, and accountability.
  • Be an ally to members of continually marginalized racial, gender, and ability groups;
  • Actively listen and communicate clearly and thoughtfully with all stakeholders;
  • Provide high-quality, timely, thoughtful guidance on complex, sensitive issues consistent with City policy and values, collective bargaining agreements, and relevant employment laws;
  • Utilize interpersonal skills to effectively influence at all levels of management;
  • Flexibly maintain emotions and project a calm demeanor in stressful situations;
  • Prioritize and complete tasks with optimum efficiency; prioritize multiple projects simultaneously and demonstrate flexibility;
  • Exercise confidentiality and discretion; effectively establish and maintain credibility at all levels within the organization;
  • Utilize sound judgment, demonstrate professionalism, remain objective, and consider the big picture, assessing all dimensions of an issue for fiscal, legal and people impact.


Advanced knowledge of:

  • HR principles and best practices of Employee and Labor Relations including investigation protocols, contract and policy administration, facilitated discussions, employee engagement strategies, performance planning – goal setting, coaching, feedback, corrective action;
  • Applicable state, federal and labor law regulations related to HR and Employee and Labor Relations – PECBA, EEO, FMLA/OFLA, ADA, etc.;
  • Diversity, Equity, and Inclusion principles and practices;
  • Operationalizing equity in the employee and labor relations program to contribute towards a culture where all staff can bring their full selves and have a safe, welcoming workplace to thrive.


Acceptable Experience and Training:

Bachelor’s Degree in Business Administration, Psychology, Human Resources, Public Administration or closely related field; and 5 years or more related professional experience in Human Resources – Employee & Labor Relations, including 3 years of supervisory experience in the field. An emphasis on Employee and Labor Relations is required as is experience in one or more of the other HR functions such as recruitment and retention, classification and compensation, learning and development or Generalist, or any combination of education and experience that gives the applicants the skills/knowledge and abilities to successfully perform the job.



  • Valid Driver’s License and safe driving record.


Required Attachments

  • Resume
  • Cover Letter


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