Employee Relations Partner, Senior

Job Title: Employee Relations Partner, Senior
Requisition #: 24386
Exemption Status: Exempt
Management Level: N/A
Direct Reports: None
Manager Title: Director, People and Culture
Department: People & Culture
Pay and Benefits: Estimated hiring range $109,500 – $133,840 /year, 5% bonus target, full benefits. www.careoregon.org/about-us/careers/benefits
Posting Notes: This is a hybrid role that will require you to go into the downtown Portland office 2-3 days a week.

Job Summary

The Employee Relations Partner, Senior is responsible for the development and administration of the employee relations program.  This includes gathering, collecting, and maintaining documents and records required for policy development, investigations, and employee advocacy. This position interfaces with employees, government agencies and internal/external legal counsel.

Essential Responsibilities

  • Design, plan, and partner with business leaders to implement company-wide employee relations initiatives to promote positive employee relations, engagement, and overall job satisfaction.
  • Handles complex human resource inquiries related to policies and procedures.
  • Serves as the initial contact and liaison for intake and assessment of employee complaints.
  • Ensures timely processing and review of complaints by coordinating, monitoring, and streamlining complaint procedures.
  • Pursuant to established documentation procedures, records discriminatory factors and corrective actions identified through investigations of employment practices or alleged violations.
  • Conducts investigations and resolve complaints for employee relations matters such as harassment allegations, work complaints, or other concerns.
  • Assists with recordkeeping related to hiring, termination, leave, transfer, and promotion particularly as related to Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives.
  • Conducts surveys, interviews, and other research related to human resource policies, and compensation; collects information and reports results to People & Culture Director.
  • Conducts exit interviews, summarizes findings, and discusses trends and concerns with senior management.
  • Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, and human resources.
  • Ability to organize plans and to write policies, documents, and reports including EEO-1, affirmative action plans, organizational charts, and employee handbooks.
  • Maintains an attitude and philosophy consistent with the company’s standards.

Organizational Responsibilities

  • Perform work in alignment with the organization’s mission, vision and values.
  • Support the organization’s commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.
  • Strive to meet annual business goals in support of the organization’s strategic goals.
  • Adhere to the organization’s policies, procedures and other relevant compliance needs.
  • Perform other duties as needed.

Experience and/or Education


  • Minimum 5 years’ experience in Human Resource administration
  • Minimum 3 years’ experience in Employee Relations. Previous positions in Employee Relations, Labor Relations or as an HR Business Partner or HR Generalist preferred.


  • SHRM Senior Certified Professional (SHRM-SCP) or SHRM Certified Professional (SHRM-CP)
  • Experience in the healthcare industry.

Knowledge, Skills and Abilities Required


  • Thorough understanding of recruiting methods and best practices, as well as applicable policies and federal, state, and local employment laws and regulations.
  • Expert knowledge of Equal Employment Opportunity and affirmative action requirements.

Skills and Abilities

  • Excellent verbal and written communication skills, able to clearly articulate results and needs across all levels.
  • Excellent interpersonal, negotiation, and conflict resolution skills.
  • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
  • Detailed, accurate, and organized; Ability to inform others about company policies and procedures.
  • Ability to establish and communicate clear priorities and to influence others to support and act on those priorities.
  • Strong analytical and problem-solving skills.
  • Excellent time management skills with the proven ability to meet deadlines.
  • Must be self-directed, flexible, and able to adjust to competing priorities and organizational changes.
  • Ability to work effectively with diverse individuals and groups.
  • Ability to accept direction and feedback, as well as tolerate and manage stress.
  • Proficient with Microsoft Office Suite or related software.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Ability to see, read, hear, speak clearly, and perform repetitive finger and wrist movement for at least 6 hours/day.
  • Must be able to lift up to 15 pounds at times.

Working Conditions

Work Environment(s): ☒ Indoor/Office     ☐ Community       ☐ Facilities/Security      ☐ Outdoor Exposure

Member/Patient Facing:    ☒ No                        ☐ Telephonic        ☐ In Person

Hazards: May include, but not limited to, physical and ergonomic hazards.

Equipment:  General office equipment

Travel: May include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used.


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HR Network, Inc.
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