Leave & Benefits Specialist

About Us

The Multnomah Athletic Club (MAC) has a rich story of excellence, with more than a 130-year history in Portland, it is not only a cornerstone organization of the city, but it is also considered one of the best athletic and social clubs in the country. The club is owned and governed by a membership of 22,000 and operated by staff in a beautiful downtown clubhouse with 600,000 square feet of state of the art athletic and social spaces. We recognize ourselves as Portland’s premier athletic, wellness and social community. We strive to be recognized locally, nationally, and globally for our unique holistic approach to fitness and wellness.

Our Employees are the Heart of the MAC Community

The MAC is committed to creating an inclusive space where employees are valued for their skills, experiences, unique perspective, and are also united by a common passion for creating great experiences and having a genuine sense of hospitality. We pride ourselves on delivering high standards of excellence with every interaction, and we are fueled by our passion for embracing new ways to improve everything we do. We strive to exceed member expectations by providing an authentic, friendly, enthusiastic experience. At the center of our Values is delivering extraordinary experiences. If you are the type of person who gets energy from delighting others and being the best part of their day, you may just be a perfect fit for the environment at the MAC.

 

The Role:

MAC is currently seeking a Benefits and Leave Specialist. The Benefits and Leave Specialist will be responsible for providing key support in administering employee benefits and leaves of absence. You will assist in the production of benefits and leave materials and communications, reconcile monthly provider invoices, process leave-of-absence requests, and track leave requests within the HRIS system and payroll leave tracker.

 

Key Responsibilities:

  • Provide front line customer service and support for benefits and leave programs.
  • Serve as primary contact responding to written and verbal inquiries and resolve first level employee benefit issues; escalate to the Total Rewards Manager as needed.
  • Administer all employee benefits and leave programs, ensuring compliance with policies and regulations, including all benefit enrollment changes within HRIS and with benefit vendors.
  • Administer 401(K) program.
  • Track and communicate benefits and leave information to the appropriate parties and ensure that Payroll has the necessary information.
  • Troubleshoot issues relating to benefits on employee records, assist employees as needed to complete benefit enrollment, and review all submitted documentation for accuracy.
  • Maintain benefit data integrity in HRIS by auditing all enrollments to benefit vendors.
  • Reconciles monthly invoices and ensures all are accurate and paid on a timely basis.
  • Oversees employee benefit information in HRIS and external benefit carrier databases.
  • Act as liaison with vendors for assigned plans, communicate with 3rd parties when issues or questions arise, and respond to requests from agencies regarding benefit enrollments, eligibility, etc.
  • Maintain a cooperative and supportive relationship with Finance and Payroll on all HR/Payroll issues to ensure smooth and efficient processes.
  • Leverage HRIS technology and look for ways to streamline and simplify processes.
  • Oversees HR policies and procedures for processing benefit and leave changes to ensure correct and accurate processing of all changes and terminations in HRIS.
  • Advises and guides management in the interpretation and application of employee benefit and leave policies, statutory regulations and programs.
  • Support benefits orientation for new hires and assist with open enrollment processes.
  • Create and/or facilitate and distribute end-user reports as needed, with various frequency & formats.
  • Stay abreast of current various state and federal leave requirements and trends, implement and communicate policy and process changes necessary to remain compliant.
  • Other leave, benefits and HR function duties as assigned.
  • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • This is largely a sedentary role; however, some filing is required.

 

 

What You Bring:

 

  • Minimum of 2 years of experience in HR, with a focus on benefits administration.
  • Strong knowledge of benefits regulations and compliance.
  • Excellent written and verbal communication and interpersonal skills. Ability to effectively communicate with all levels of the organization.
  • Ability to deal with highly sensitive and confidential information.
  • Solution oriented. Excellent problem-solving skills with the ability to provide easily understood solutions.
  • Detail-oriented with the ability to manage multiple tasks efficiently.
  • Proficient in HRIS and benefits administration software. Dayforce highly preferred.
  • Advanced Excel skills
  • Excellent organization, time management and ability to shift priorities as needed.
  • Strong collaboration skills and successfully work cross functionally with Finance and other departments; ability to provide excellent internal and external customer service.
  • Hospitality / Service industry experience preferred.
  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • Must be able to work on-site/in-person full time. This is not a remote or hybrid position.

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CONTACT US

HR Network, Inc.
www.hrnetwork-nw.com
jennifer@hrnetwork-nw.com
(971) 940-9567