The Organizational Health Technician routinely performs a variety of professional technical duties and advanced administrative duties supporting human resources functions including benefits, leaves, accommodations, and HRIS transactions.
Tualatin Valley Fire & Rescue provides fire protection and emergency medical services to approximately 542,524 residents in one of the fastest growing regions in Oregon. Our 390-square-mile service area includes the cities of Beaverton, Durham, King City, Newberg, North Plains, Rivergrove, Sherwood, Tigard, Tualatin, West Linn, and Wilsonville, and unincorporated portions of Clackamas, Multnomah, Washington, and Yamhill counties. Our district has 28 fire stations staffed by more than 442 career firefighters, a volunteer fire station, a Command and Business Operations Center, a training facility, a South Operating Center, and a Logistics Service Center. Residents served by TVF&R benefit from the sophistication, economies of scale, and resources of a large fire district with the accessibility and community involvement of a small-town fire department.
Example of Duties
LEAVES: Processes workers’ compensation claims and ADA accommodation requests from beginning to end, including employee and management communication, claim submission processing, and management of the claim within appropriate software systems through the individuals return to work; interactive process with employees, their medical provider(s), and supervisors; and the facilitation of required documentation to ensure compliance with applicable state and federal laws as well as District policies and practices. Replies to inquiries from the District’s worker’s compensation insurer (SAIF) for time and attendance reports for injured employees performing modified duty. Processes 801 injury reports with workers’ compensation insurer and completes OSHA log and compliance reporting. Processes and files Employer At Injury Program (EAIP) requests for wage reimbursement and other EAIP workers’ compensation benefits. Responds to inquiries from the District’s absence management vendor regarding employee Paid Leave Oregon, OFLA, and/or FMLA leave requests. Coordinates the employee’s return-to-work process with the District’s absence management vendor and Occupational Health and Wellness (OHW). Assists employees with requests for donated leave, completes applicable spreadsheet, and coordinates with payroll. Works with employees, Training, Finance, OHW, Operations, SAIF, District’s absence management vendor, Union HealthTrust, and Telestaff administrators to coordinate administrative aspects of all leaves, including modified duty assignments, associated hours tracking and reporting, records, and return-to-work process.
BENEFITS: Provides various advanced technical and administrative support to the benefits function, including presenting benefit information at new employee orientation and employee departure meetings; responding to benefit questions; processing enrollment, life event change forms, and COBRA/ retirement benefits; troubleshooting employee and retiree benefit coverage and vendor billing issues; and coordinating the non-union’s annual open enrollment process. Coordinates benefit marketing events, including overseeing the tasks associated with the completion of the event. Provides subject matter expertise in the area of preventative health and wellness benefits, including financial wellness, to the development of activities and promotional materials for the District’s wellness program.
HRIS TRANSACTIONS: Under the direction of the Sr. HR Data Analyst, serves as primary data entry into HRIS system and other department software programs. Reviews, clarifies, and maintains supporting documentation for personnel actions. Determines and prepares HRIS transactions associated with each personnel action, including researching prior practices, the working agreement, and civil service rules. Recommends new/revised auditing practices to improve quality and accuracy of HR processes.
RECORD KEEPING: Audits, tracks, and files various benefits and leave-related employee forms, benefit plan documents and data in accordance with the Division’s document retention schedule and in coordination with other division support staff, while maintaining strict confidentiality of all employee information. Ensures workers’ compensation claim files and all leave case management files and data, including non-occupational modified duty hours are accurately tracked and reported.
ADMINISTRATIVE DUTIES: Performs administrative and clerical duties specific to leaves and benefits, including data entry into databases, spreadsheets, forms, internal benefits marketing publications, and employee resource documents; correspondence composition and distribution; note taking; document development; survey creation and data compilation; memo preparation; and miscellaneous transcripts. Updates the Organizational Health benefits, retirement and injury/leave web pages on the intranet. Posts and revises information and creates links to information necessary for employees and others to find. Coordinates benefits and leaves training; participates in content development and delivery of training. Develops and maintains documentation of workers’ compensation, leave, accommodation, and benefits processing and system procedures and functions. Key facilitator for system enhancements to improve and automate processes with the focus on facilitating improved efficiency and accuracy, as well as a positive employee experience. Performs other advanced administrative duties as assigned.
OTHER FUNCTIONAL AREAS: Performs complex work within other functional areas of human resources as assigned, including the functional areas of talent acquisition, classification, compensation, learning and development, performance management, policy/procedure revision, personnel records management, organizational development, employee engagement, and employee separation. Conducts research and analyzes data through a variety of sources.
Qualifications
If a candidate is short of meeting one or more of the listed requirements below, they may be considered for an alternate underfill of this position.
The education and experience minimum requirements below are those typically required for performing the job functions (unless specifically noted to be preferred). Equivalent combinations of education and experience may be considered.
Education
Associate degree in business administration, business management, or related field.
Certifications & Licensures
Human resources certification (e.g., CEBS, PHR, SHRM-CP, etc.).
Experience
Three years of experience in a human resources business unit with one year reviewing, tracking, and processing workers’ compensation, FMLA, and ADA accommodation requests and six months providing advanced technical and administrative support to the benefits function.
Please see the job description for additional information, including required competencies and job characteristics.
Supplemental Information
*Consideration of candidates will begin immediately and the position may close without notice when a sufficient number of qualified candidates are received.*
Compensation
The annual salary range within a step system for this position is $63,276 – $85,596. The starting pay assignment, based on a candidate’s bona fide factor analysis in accordance with the District’s pay equity system and the Oregon Equal Pay Act, would be no higher than $71,424 per year.
TVF&R evaluates each applicant in regard to meeting minimum qualifications as well as preferred qualifications based exclusively on information provided on the job application, including work history and responses to supplemental questions. This information is important for selection as well as starting pay assignment. Please be sure to thoroughly complete the application to ensure our subject matter experts can appropriately evaluate your experience and other qualifications.
Potential to Underfill
If a candidate is short of meeting one or more of the listed requirements below, they may be considered for an alternate underfill of this position.
Veteran’s Preference
It is the District’s policy to provide eligible veterans with preference as required by law. Applicants must provide certification of eligibility for entitlement to the preference (e.g. DD-214 long form clearly showing discharge status) with the application submission by the closing date of the posting.
Work Location
The location for this position is the Command and Business Operations Center, located in Tigard, OR.
Tualatin Valley Fire & Rescue strives to provide exceptional internal and external customer service. To ensure a collaborative and supportive environment with both the public we serve and our coworkers, employees predominantly perform their work on-site at the assigned work location.
