Reporting to the Chief People Officer, the HR Business Partner (HRBP) is a senior HR consultant who partners closely with one or more senior leadership teams and a portfolio of people leaders. The HRBP works autonomously and has a pivotal role in driving organizational transformation through people strategies and solutions. The HRBP addresses advanced, complex business issues and leverages HR expertise and business knowledge to anticipate, identify, and solve complex organizational challenges.
Join Our Medical Group
Northwest Permanente is a self-governed, physician-led, multi-specialty group of 1,500 physicians, surgeons, and clinicians, caring for 630,000 members in Oregon and Southwest Washington. Kaiser Permanente is one of the nation’s preeminent health care systems, a benchmark for comprehensive, integrated, value-based, and high-quality care.
Major Responsibilities / Essential Functions
HR LEADERSHIP AND STRATEGY
- Under direction of the CPO, the HRBP partners with NWP leaders to help set and implement strategy for key talent-related initiatives that improve organizational effectiveness. Provide advice and insight, as the “voice of the customer,” to the CPO and other HR leaders to ensure HR strategies and solutions are aligned with business strategies and business needs. Work as a thought partner with operational leaders in assigned portfolio to achieve business objectives through talent strategies and initiatives.
- Lead through influence to ensure alignment of teams pertaining to people strategy and business strategy. Take initiative to implement process improvements that optimize the employee experience and helps to drive culture change.
- Proactively identifies key business issues and the related people, organizational and cultural implications, and create practical strategies and plans to effectively address them. Identify people-related trends, opportunities and risks due to operational, industry, organizational, or regulatory influences that could impact the business, such as those related to engagement, staffing, organizational structure, compliance, and retention.
- Provide expertise related to HR service delivery, HR policies and practices, and people management. Engage with business leaders to identify needs and identify timely, effective, and scalable HR solutions to support them.
PEOPLE MANAGER DEVELOPMENT AND DEPARTMENTAL SUPPORT
- Build capability and effectiveness of people managers. Partner with people managers at all levels to enable their growth and development, to help them become more effective leaders and managers. Facilitate management onboarding for new leaders and managers. Collaborate with Professional Development (CME/PD) team to identify appropriate development resources and opportunities.
- Work with leaders on people-related plans for improving employee engagement, staffing, leader readiness, and diversity and inclusion. Facilitate performance management, workforce planning, goal setting, talent planning, and calibration discussions and sessions. Partner with managers to develop change management plans and related communication.
- Ensure compliance with legal requirements for employment actions within portfolio and educate leaders about compliant employment practices. Partner with Office of Legal Services to mitigate risk and address legal concerns.
- Guide managers with policy interpretation and application. Assist managers in addressing escalated or complex performance and disciplinary concerns.
- Respond to escalated, sensitive, high-risk or complex employee complaints. Conduct and/or oversee HR investigations, as needed.
- Lead cross-functional projects and organizational initiatives that support key business strategies
- Serve as primary HRBP liaison with one or more internal and external stakeholders, projects and/or initiatives
- Bachelor’s degree in Human Resources, Business Administration or related field, or equivalent education and experience
Minimum Work Experience
- Ten (10) years of business-facing Human Resources experience, as HR Generalist or Business Partner with experience in employee relations, with two (2) years in a multidiscipline Human Resources environment, including recruitment, training, compensation, benefits, and performance management
- Demonstrated knowledge of key HR functions, including talent management, total rewards, diversity and inclusion, workforce planning, change management, employee relations, compensation, talent acquisition, HR investigations, learning and development, organizational design/effectiveness, and employee engagement
- Customer service orientation
- Strong consulting and coaching skills to help manage change
- Knowledge of U.S. employment laws and standard HR methodologies
- Experience anticipating and assessing HR-related business impacts
- Ability to build credibility, collaborative relationships, and influence
- Excellent verbal and written communication skills, including public speaking and developing reports and other communication tools
- Ability to handle and resolve complex issues with high level of ambiguity, using analytical and problem-solving skills
- Ability to design and deliver training consistent with human resources accountabilities
- Ability to work flexible hours and travel, as needed
- Ability to maintain a high degree of confidentiality
- Master’s or other advanced degree in human resources or other related field
Preferred Work Experience and Qualifications
- HR Certification (PHR/SPHR/SHRM-CP/SHRM-SCP)
- Experience in the healthcare sector
- Prior people management experience
- Prior operational or business experience
Equal Opportunity Employer
At Northwest Permanente, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Northwest Permanente believes that equity, inclusion, and diversity among our employees are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
- Address 500 NE Multnomah St, Portland OR 97232